Privacy Policy
Last updated: April 25, 2026
1. Introduction
BridgeLoop (“we,” “us,” or “our”) operates the BridgeLoop platform at bridgeloop.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. If you create or join an organization, we collect the organization name and your role within it.
Event Data
We store event information you enter into the platform, including event names, dates, locations, budgets, contacts, files, and performance evaluations.
Usage Data
We automatically collect information about how you interact with our service, including pages visited, features used, and timestamps.
3. How We Use Your Information
- To provide, operate, and maintain the BridgeLoop platform
- To manage your account and organization memberships
- To send transactional emails (invitations, notifications)
- To improve our service and develop new features
- To respond to your inquiries and support requests
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Organization members: Information you add to an organization is visible to other members of that organization based on their role.
- Agency partners:If your organization links to an agency, agency members may access your organization's event data.
- Service providers: We use third-party services for hosting, email delivery, and authentication. These providers process data on our behalf under contractual obligations.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and role-based access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Export your data in a portable format
8. Cookies
We use essential cookies to maintain your authentication session and selected organization. We do not use third-party advertising or tracking cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at contact@bridgeloop.io.